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Windows 8 - Network Drive letters are not appearing when installing software

0 votes
On windows 8 when installing software I am unable to select my network drive letter. I am still able to navigate to the UNC path, however the network drive letters do not appear within the installer. I can see them in windows explorer just as normal until I run the software installer.
asked Oct 5, 2013 by TomBo14214 (530 points)
edited Oct 5, 2013 by admin

1 Answer

0 votes

When UAC is enabled windows 8 uses "Run as Administrator" to install software. When double clicking on an installer this then checks the "Administrator" account for the network drives (which the administrator doesn't have mapped) and this is why the drives are not listed.

There are a couple of workarounds:

  • Disable UAC and this will install the software as the user using their permissions and mapped drives.
  • Use an elevated prompt to map the drive and then to run the installer.
answered Oct 5, 2013 by admin (2,390 points)
edited Oct 5, 2013 by admin
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